Questions & Answers

Yes, it is fairly easy to assemble the display cases. You just need to follow the provided instructions to assemble them. Little to no assistance is required for assembling our BrickCase.

We have listed detailed size information about our BrickCase on our site. We strongly suggest you check the size/fit before ordering. Moreover, please use our online tools: “Size Calculator” to determine possible size along with the “Size Comparison Viewer” to help you decide. We make our BrickCase with generous space in mind so you have more room to display or add on items in the future.

Our LED lights are 245 lumens; 4 lights X 1W/6500K. Our BrickCase is tested and certified by ETL. The ETL Mark is proof of product compliance to North American (USA and Canada) safety standards.

Yes, we can! Simply get in touch with us and tell us about your requirements. The development time and the cost will be evaluated case by case.

We ship to most countries. If you face some issues during the checkout process such as the shipping cost is unavailable, please get in touch with us. Our dedicated team will provide you with assistance in resolving this issue.

We have engineered our packaging to the best standards of protection to ensure our BrickCase arrives to you safely. However, if the packaging appears damaged, please check the contents and contact us immediately if anything is broken. We have replacement panels and parts in stock that are ready to ship to you as soon as possible. Notification of DAMAGE or SHORTAGE must be received within 48 hours of delivery.

We want you to be satisfied with our BrickCase, and if for any reason you are not, please notify us of your intention to return the goods within 7 working days from the delivery date. Returns must be received by us within 14 days of the delivery date. You will be responsible for the cost of returning the goods to us safely. You must return items in new or unused condition with all original materials included. We will inspect all returned items and award a refund if it meets our policy. If the return is a result of a defective product or our error, we will refund the full cost of the merchandise and shipping charges.

*This return policy does not apply to custom and special orders. Custom order and special orders are not returnable.